Amcor Cookie Policy

The cookies we set and why

Last revised: October 14th 2024

This Cookie Policy describes how Amcor Group ("Amcor", "we" or "us") uses cookies and similar technologies to collect and store information when you visit our websites (where this Cookie Policy is displayed), apps or receive e-mail from us. For additional information on our privacy practices and learn which Amcor Group entities act in various privacy functions, depending on your location (e.g., as data controllers), please visit our Privacy Notice. Third parties, such as our partners, (including, for example, advertising networks and providers of external services like web traffic analysis providers) may also use cookies and similar technologies for similar purposes as Amcor does. Information about their use of information collected through such third-party cookies can be found in their own respective cookie and privacy policies.

What are Cookies?

When you visit our websites, open or click on links within our e-mails, or view our services online, Amcor or an authorised third party may place a cookie or other type of tracking technology (as discussed below) on your browser or device. Cookies are small text files stored in your browser directory on your device. When a website is accessed, a cookie that is placed on a device will send information to the party that has placed the cookie. Cookies are extremely common and used on most websites. Each cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value (usually a unique number).

Why are Cookies useful?

Cookies allow a website owner to do useful things; for example, a cookie would permit a website owner to find out whether a computer (and potentially its user) has visited the site previously. Cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website and making sure the website can run smoothly by balancing the load on their servers. They also enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in. Cookies also allow a website owner to track overall site usage, how visitors interact with websites and determine areas that users prefer, so the website owner can continuously improve its website and services. Cookies help make the user's visit to a website easier by recognizing the user upon return and providing a customized experience. They also allow us and our partners to track visitors across websites, infer visitor preferences and display relevant ads for the individual’s profile.

Similar Technologies

There are other technologies that perform a similar function to cookies, used by Amcor. These include web beacons and clear gifs. These are often used in conjunction with cookies to help a website owner understand its users better. When we send you newsletters or other messages, we use these technologies as follows so that we can track e-mail open and click rates:

In order to determine a user's ability to receive HTML e-mail, whether or not an e-mail has been opened, and whether you interacted with content or links within emails we send to you, we may include a "web beacon" in HTML e-mail messages we send. A web beacon (or clear .gif) is activated when an HTML e-mail is opened via a request for the image on our servers. This capability helps Amcor send e-mail in a format that users can read and enables Amcor to track the aggregate number of e-mails opened.

Amcor also uses pixels, which are transparent graphic images placed on a website. We typically use pixels in combination with cookies to measure the actions of our website visitors (i.e., pixels read cookies set on your devices, that have been set by the corresponding advertising partner). For example, we may use pixels to track how many of our users are visiting our website because they clicked on links leading to Amcor websites, placed on one of our partner’s websites. This is to allow us to attribute such successful conversion to our advertising partners. We may also use pixels to create a custom audience together with our advertising partners, so we can provide targeted ads on their networks.

Cookies, pixels, embedded scripts, location-identifying technologies, device recognition technologies, in-app tracking methods, device and activity monitoring and other tracking technologies existing now and developed in the future may be used to collect information about interactions with the website, emails, and our service, including information about your browsing and product inquiry behavior. Such tracking technologies may include, device recognition technologies, including application of statistical probability to data sets, as well as linking a common unique identifier to different device use (e.g., LinkedIn ID), attempt to recognize or make assumptions about users and devices to identify a user across devices (e.g., that a user of multiple devices is the same user or household) (“Cross-device Data”). Additionally, we may use device and activity monitoring and session replay tracking technologies, which may monitor and record certain interactions with our services, including recording and transcribing customer support calls and chats (both live and automated) including without limitation, keystrokes, and/or collect and analyze information from your device, such as, without limitation, your operating system, plug-ins, system fonts, and other data, for purposes such as identification, security, fraud prevention, troubleshooting, tracking and/or improving the Services and customizing or optimizing your experience on the Services.

The website and our applications may include or link to third-party services, apps, locations, platforms, code (e.g., plug-ins, application programming interfaces, and software development kits (“SDKs”)), or other websites (collectively, “Third-Party Service(s)”). These Third-Party Services may use their own cookies, web beacons, and other tracking technologies to independently collect information about you and may solicit personal data from you. Certain functionalities on the website permit interactions that you initiate between the Service and Third-Party Services. Examples of such interactions include connecting the Service to a Third-Party Service (e.g., to pull or push information to or from the Service). If you enable such interactions, both we and the third party may have access to certain information about you and your use of the service and any Third-Party Service. We may engage and work with service providers, Third-Party Services, and other third parties to serve advertisements on the Website and/or on other online websites. Some of these ads may be tailored to your interest based on your browsing of the website and elsewhere on the Internet, which may include use of precise location and/or cross-device data, sometimes referred to as “interest-based advertising” and “online behavioral advertising” (where permitted under applicable law), which may include sending you an ad on another online website after you have left the website (i.e., “retargeting”). We are not responsible for, and make no representations regarding, the policies or business practices of any third parties, including, without limitation, analytics service providers and Third-Party Services associated with the website, and encourage you to familiarize yourself with and consult their privacy policies and terms of use.

For ease of reference, we will call all tracking technologies ‘cookies’ going forward.

First Party and Third Party Cookies

Our websites may place first-party cookies and allow third parties to place cookies on your device. The difference between a first party cookie and a third-party cookie relates to the control of the party who serves the cookie. First-party cookies are cookies that are operated by the website that created them, in this case Amcor. Their use enables us to operate an efficient service and to track the patterns of behavior of users of the websites. Third-party cookies, on the other hand, are placed on your device by a third party (i.e., not by Amcor). While we may allow third parties access to the websites to place these cookies on users' devices, we do not retain control over the information collected by the cookies, although we may retain access to that data. Some information about your use of the websites and certain other online websites may be collected using cookies across time and services and used by us and third parties for purposes such as to associate different devices you use and deliver relevant ads and/or other content to you on the Amcor website and certain other online websites, in accordance with applicable data protection laws. This information is controlled wholly by that third party in accordance with their respective privacy policy.

Session and Persistent Cookies

Our websites may place session and persistent cookies on your device. Whereas the difference between a first party and third-party cookie relates to the party controlling the placement of the cookie on your device and the collection of data via the cookie, the difference between a session and a persistent cookie relates to the length of time the cookie lasts. Session cookies typically last for as long as you are using your browser session. When you end your browser session, the cookie expires. Persistent cookies, as the name implies, are persistent and will last after you close your browser. This allows, for example, for quicker and often more convenient access to our websites and other purposes outlined below.

Linking of Cookie data with other data

Information gathered through usage of Amcor first party cookies is not linked to any direct personal identifiers (e.g., your name or e-mail address), unless you submit your details through a form or chat window on one of Amcor's websites. Once you submit personal data on our websites (e.g., by signing up to receive information on a product) we may link such personal data with cookies or other data that are associated with your visit(s) to our websites, to the extent permitted by applicable laws. Before we do so, we will notify you of this fact and seek your consent or grant you a right to object, if required by law.

How can you give consent to placement of cookies

We can generally store cookies on your device if they are strictly necessary for the operation of this site, if permitted by applicable laws. For all other types of cookies we need your permission.

You can either “Allow all” of the cookies listed below at once, or select which types of cookies you would like to accept and which you do not accept, but selecting the relevant categories of cookie we offer in the “Details” section of the cookie consent mechanism we display when you visit our websites. This can be done by selecting relevant sliding buttons for each category of cookies and confirming by pressing the “Allow selection button” – if you wish to accept all cookies at once in the “Details” section, you will also have the “Allow all” button available there.

How to withdraw your consent/change which categories of cookies you allow?

You can at any time change or withdraw your consent from this Cookie Notice on our website by clicking on “Change your consent ” or “Withdraw your consent / Opt Out of Sale / Sharing” buttons below.

If you would like to contact us regarding your consent using email privacy@amcor.com, or other contact options listed below, please state your consent ID and date, so we can make sure we service your request adequately.

Your consent applies to the following domains: www.amcor.com

Your current state: Allow all.
Your consent ID: 2tODdKUcndCAeYX5bIXFPgFyI25ma6VF8rmsIyoLdL9PLCd/20J+Tw==Consent date: Wednesday, September 29, 2021, 01:50:50 PM GMT+2
Change your consent | Withdraw your consent / Opt Out of Sales / Sharing

Regular cookies may generally be disabled or removed by tools available as part of most commercial browsers, and in some instances, blocked in the future by selecting certain settings. Browsers offer different functionalities and options, so you may need to set them separately. Please be aware that if you disable or remove these technologies, some parts of the Service may not work and that when you revisit the Service your ability to limit browser-based Tracking Technologies is subject to your browser settings and limitations.

Your browser settings may allow you to automatically transmit a “Do Not Track” signal to online services you visit. Note, however, there is no consensus among industry participants as to what “Do Not Track” means in this context. Amcor currently does not alter its practices when Amcor receives a “Do Not Track” signal from a visitor’s browser. To learn more about “Do Not Track,” you can visit http://www.allaboutdnt.com, but Amcor is not responsible for the completeness or accuracy of this third-party information.

In addition, we may serve ads on other online services that are targeted to reach people on those services that are also identified on one of more of our data bases (“Matched List Ads”). This is done by using Tracking Technologies or by matching common factors between our databases and the databases of the other online services. For instance, we may use such ad services offered by LinkedIn and other Third-Party Services. We are not responsible for these Third-Party Services, including without limitation the security of the data. Amcor is not responsible for the effectiveness of, or compliance with, any third parties’ opt-out options or programs or the accuracy of their statements regarding their programs.

Cookies used on our websites

We also use the following cookies on our websites:

• • Name: Google Analytics

  File(s): utma_utmb_utmc_utmz, ga.js, utm

  Explanation: Our website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transferred to and stored by Google on servers in the United States. Before the transfer, this information will be anonymized by removing the last octet of your IP address. Google will process this information on our behalf for the purpose of evaluating your use of the website, compiling reports on website activity, and providing other services relating to website activity and internet usage. Google will not link your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website. Information collected by Amcor through the use of this cookie includes: number of visitors, referring URLs, and pages visited. For further information, https://privacy.google.com/

  Expiration: Expires 2 years from set date at the latest.

  Opt-Out: You may opt-out of the collection of your usage data (including your IP address) and the processing of the data by Google by downloading and installing the add-on for your current web browser from the following link: http://tools.google.com/dlpage/gaoptout?hl=en





• • Name: Google DoubleClick

  File(s): utm*

  Explanation: DoubleClick uses cookies to improve advertising. Some common applications are to target advertising based on what's relevant to a user, improve reporting on campaign performance, and avoid showing ads the user has already seen. Information collected by Amcor through use of this cookie includes your IP address and the pages that you visited. For further information, please see: https://www.google.com/privacy/

  Expiration: Expires 2 years from set date.

  Opt-Out: You can opt-out of the use of DoubleClick's cookies by visiting: https://www.google.com/privacy/ads/





• • Name: Hotjar

  File(s): hjClosedSurveyInvites, hjDonePolls, hjMinimizedPolls, hjDoneTestersWidgets, hjMinimizedTestersWidgets, hjIncludedInSample

  Explanation: We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users' experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.). Hotjar uses cookies and other technologies to collect data on our users' behavior and their devices (in particular device's IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link: https://www.hotjar.com/legal/policies/privacy

  Expiration: 365 days

  Opt-Out: You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link: https://www.hotjar.com/legal/compliance/opt-out





• • Name: Pardot

  File(s): visitor_id, pi_opt_in

  Explanation: Pardot tracks the activities of users of our websites by setting cookies on the users' browsers. Cookies are set to remember preferences (like form field values) when a user returns to our websites. Pardot also sets a cookie for logged-in users to maintain the session and remember table filters. Our websites use Pardot cookies for tracking purposes, and additional third-party cookies are used by Pardot for redundancy. Pardot sets cookies on our tracker subdomains and Pardot domains. Pardot uses third-party cookies on https pages and when a tracker subdomain set up is not available. We allow Pardot to set different kinds of cookies on our websites. The visitor cookie is composed of a unique visitor ID and the unique identifier. For example, the cookie name "visitor_id12345" stores the visitor value "1010101010", and "12345" is the account identifier. This cookie is set for users on our websites by the Pardot tracking code. The pi_opt_in cookie is set with a true or false value when the user opts in or out of tracking.

  Expiration: The duration of Pardot visitor_id and pi_opt_in tracking cookies from 180 to 3650 days.

  Opt-Out: To opt out visit https://help.salesforce.com/articleView?id=pardot_basics_cookies.htm&type=5





• • Name: Linkedin

  File(s): insights tag

  Explanation: The LinkedIn Insight Tag is a piece of lightweight JavaScript code that you can add to your website to enable in-depth campaign reporting and unlock valuable insights about your website visitors. As a LinkedIn Marketing Solutions customer, you can use the LinkedIn Insight Tag to track conversions, retarget website visitors, and unlock additional insights about members interacting with your ads. The LinkedIn Insight Tag enables the collection of metadata such as IP address information, timestamp, and events (e.g. page views). All data is encrypted.

  Expiration: The LinkedIn browser cookie is stored in a user's browser until a user deletes the cookie or the cookie expires (there's a rolling six-month expiration from the last time the user's browser loaded the Insight Tag). Users have full control to block or delete cookies.

  Opt-Out: To opt out visit https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out

Disabling, Deleting, or Opting-Out of Cookies

If you do not want to have cookies placed on your device by third parties, many of them offer ways to opt-out. Where possible, we have provided a link in the table above that explains how to opt-out of that third party serving you cookies. Please note that you can withdraw your consent with cookies being placed on / read from your device on Amcor websites by changing your consent above, at any time. Changing these settings will not delete these cookies, but we will no longer be able to utilize them for the purposes described above. This will also not prevent third parties from placing cookie on your device on other third party websites.

In addition, most web browsers allow at least some control of most cookies through browser settings. You may refuse the use of cookies by selecting the appropriate settings on your browser to decline cookies. You may also delete existing cookies through your browser. Please visit the following websites to learn more (depending on the browser you use): Firefox, Microsoft Edge, Google Chrome and Safari.

However, please note that if you disable essential cookies, you may not be able to use the full functionality of our websites. If you disable non-essential, you may have limited access to some areas or be transitioned to a different experience. Please note that deleting cookies from your device will also remove all your choices you have made concerning placement/reading of the cookies through our website and we will ask you to make these choices again, next time you visit our website.

You may also disable JavaScript at any time. Please remember: some features of our websites may not function properly unless JavaScript is enabled, and some areas of our websites may not function at all.

Contact us

For further information on our use of cookies and similar technologies, please contact us at:

Global contact email: privacy@amcor.com